Terms of Use.

Last updated: 27 August 2026

Welcome to Tuleva.

These Terms of Use (“Terms”) govern your access to and use of the Tuleva website, platform, applications, and related services (collectively, the “Services”).

By accessing or using Tuleva, you agree to these Terms. If you do not agree with these Terms, please do not use the Services.

If you are using Tuleva on behalf of an organisation, you confirm that you have the authority to accept these Terms on behalf of that organisation.

1. About Tuleva

Tuleva is a digital platform designed to help organisations document, organise, measure, and communicate their circular activities and impact.

The Services may allow users to:

Create and manage an organisation profile;
Document Circular Activities;
Record Circular Actions and interventions;
Create and manage Records;
Upload information and supporting materials;
Track activity and impact information;
Generate Outputs, reports, or other insights;
Share selected information publicly;
Manage users and permissions within an organisation.

The specific features available to you may depend on your account, subscription, plan, or stage of the Tuleva product.

2. Eligibility

You must be legally capable of entering into a binding agreement to use Tuleva.

If you use Tuleva on behalf of an organisation, you represent that:

You are authorised to act on behalf of that organisation;
You have authority to accept these Terms;
The organisation will comply with these Terms.

Tuleva is primarily intended for organisations, professionals, businesses, and other legitimate users participating in or supporting the circular economy.

3. Your Account

Certain features require you to create a Tuleva account.

You are responsible for:

Providing accurate and current information;
Keeping your login credentials confidential;
Maintaining the security of your account;
Ensuring that only authorised individuals access your account;
Promptly notifying Tuleva if you suspect unauthorised access.

You are responsible for activities carried out through your account unless the activity resulted from circumstances outside your reasonable control.

Tuleva may suspend or restrict an account where we reasonably believe that the account has been compromised, misused, or used in violation of these Terms.

4. Organisation Accounts and User Permissions

Where an organisation account allows multiple users, the organisation is responsible for managing its users and assigning appropriate permissions.

Organisation administrators may be able to:

Invite or remove users;
Assign roles;
Manage access;
Create or modify organisation information;
Manage Records and other organisation data.

You are responsible for ensuring that users within your organisation have appropriate access to the information available through your account.

5. Your Content and Records

You may submit, upload, create, or otherwise provide information through Tuleva, including:

Organisation information;
Circular Activity information;
Circular Action information;
Records;
Images;
Documents;
Data relating to circular interventions;
Impact measurements;
Other supporting information.

This information is referred to collectively as “User Content.”

You retain ownership of your User Content.

By submitting User Content to Tuleva, you grant Tuleva the rights necessary to host, store, process, reproduce, display, transmit, and otherwise use that content solely as reasonably necessary to provide, operate, secure, maintain, and improve the Services.

This licence does not transfer ownership of your User Content to Tuleva.

6. Responsibility for User Content

You are responsible for the accuracy, legality, reliability, and integrity of the User Content you submit.

You must ensure that you have the necessary rights, permissions, and lawful basis to submit information to Tuleva.

In particular, you must not upload personal data relating to another individual unless you are legally permitted to do so.

You must not submit information that:

Is knowingly false or misleading;
Infringes another person’s intellectual property rights;
Violates applicable laws or regulations;
Contains unlawful or harmful material;
You do not have permission to use or disclose;
Is unnecessarily sensitive personal information.

Where an organisation uses Tuleva to process personal data on its behalf, the organisation remains responsible for determining the lawful purposes and means of that processing, subject to the applicable data protection agreement.

7. Accuracy of Impact Data

Tuleva may help users structure, calculate, analyse, visualise, or report information relating to circular activities and environmental impact.

However, users are responsible for the accuracy and completeness of the underlying information they provide.

Where Tuleva provides calculations, estimates, benchmarks, scores, indicators, or other derived information, these should be understood as data-driven outputs based on the information and methodology available within the Services.

Unless expressly stated otherwise, Tuleva does not guarantee that an impact estimate represents an independently verified measurement, certification, audit, or regulatory determination.

Users remain responsible for independently validating information where it is required for regulatory reporting, grant applications, certification, contractual obligations, investment decisions, or other formal purposes.

8. Public Profiles and Information

Certain Tuleva features may allow organisations to make selected profile or activity information publicly accessible.

Before publishing information publicly, users are responsible for ensuring that they have the necessary rights and permissions to disclose that information.

Tuleva may provide controls allowing users to determine which information is publicly visible.

Information intentionally published through public Tuleva features may be accessible to other users or members of the public.

9. Acceptable Use

You agree to use Tuleva only for lawful purposes and in accordance with these Terms.

You must not:

Use Tuleva to violate applicable laws or regulations;
Attempt to gain unauthorised access to another account;
Circumvent security or access controls;
Interfere with the operation or availability of the Services;
Introduce malware, malicious code, or harmful software;
Attempt to reverse engineer or compromise the Services;
Scrape or systematically collect information from Tuleva without permission;
Use automated systems to access the Services in a manner that places unreasonable load on our infrastructure;
Impersonate another person or organisation;
Submit fraudulent or deliberately misleading information;
Use the Services to infringe intellectual property or privacy rights;
Use Tuleva to distribute unlawful, abusive, defamatory, or harmful content.

We reserve the right to investigate suspected violations and take appropriate action.

10. Intellectual Property

The Tuleva Services, including their software, interface, design, branding, text, graphics, functionality, systems, and underlying technology, are owned by or licensed to Tuleva and are protected by applicable intellectual property laws.

Except where expressly permitted by these Terms, you may not:

Copy or reproduce the Services;
Modify or create derivative works;
Distribute or commercially exploit Tuleva’s proprietary materials;
Remove proprietary notices;
Use Tuleva’s trademarks or branding without permission.

These Terms do not grant you ownership of Tuleva’s intellectual property.

Your User Content remains yours, subject to the licence described in these Terms.

11. Feedback

If you provide suggestions, ideas, recommendations, or other feedback about Tuleva, you agree that we may use that feedback to improve or develop our Services without owing you compensation, provided that doing so does not disclose your confidential information or violate applicable law.

12. Third-Party Services

Tuleva may integrate with or rely on third-party services, technologies, platforms, or infrastructure.

Third-party services may have their own terms and privacy policies.

Tuleva is not responsible for the availability, functionality, security, or policies of third-party services to the extent that they are outside our reasonable control.

Where applicable, information about third-party providers and data processing arrangements is addressed in our Privacy Policy and Data & Security documentation.

13. Availability and Changes to the Services

We aim to keep Tuleva reliable and available, but we do not guarantee that the Services will always be:

Available;
Uninterrupted;
Error-free;
Free from defects;
Compatible with every device or environment.

We may temporarily suspend access where reasonably necessary for:

Maintenance;
Security;
System upgrades;
Technical issues;
Emergency situations;
Legal or regulatory requirements.

We may also modify, add, or remove features as Tuleva develops.

Where a change materially affects users, we will provide notice where reasonably appropriate.

14. Free Trials and Beta Features

Tuleva may provide free trials, previews, beta features, or experimental functionality.

Such features may be provided for evaluation and may:

Change without notice;
Contain errors;
Have limited functionality;
Be discontinued;
Not be suitable for production-critical use.

Unless otherwise stated, beta or experimental functionality is provided on an “as available” basis.

15. Subscriptions and Payments

Where Tuleva offers paid subscriptions or services, applicable pricing, billing terms, renewal arrangements, and cancellation conditions will be presented before purchase.

Unless otherwise stated:

Fees are payable according to the selected plan;
Users are responsible for providing accurate billing information;
Applicable taxes may be added where required by law;
Failure to pay applicable fees may result in suspension or termination of access.

Any specific commercial agreement between Tuleva and an organisation will take precedence over these Terms where the two documents conflict.

16. Cancellation and Termination

You may stop using Tuleva at any time.

Where applicable, you may also cancel your subscription in accordance with the terms of your plan or commercial agreement.

Tuleva may suspend or terminate access where:

You materially breach these Terms;
You use the Services unlawfully;
Your use creates a security risk;
Your account is involved in fraud or abuse;
Payment obligations are not met;
We are legally required to do so;
Continued access creates a significant risk to Tuleva, its users, or third parties.

Where reasonably possible, we will provide notice and an opportunity to address a breach before termination, unless immediate action is reasonably necessary.

17. Effect of Termination

Following termination, your right to access and use the Services will end.

Subject to applicable law, contractual obligations, and our retention requirements, we may delete or anonymise account information and User Content after termination.

Certain information may need to be retained where required by law, necessary to establish or defend legal claims, or otherwise permitted by applicable data protection laws.

Where applicable, customers should refer to their agreement with Tuleva for specific provisions concerning data export and deletion.

18. Disclaimer

To the maximum extent permitted by applicable law, Tuleva provides the Services on an “as available” and “as is” basis.

We do not guarantee that:

The Services will meet every user’s specific requirements;
Information available through the Services will always be complete or error-free;
Impact calculations or estimates will be suitable for every reporting purpose;
The Services will operate without interruption;
Every Record or submission will be independently verified.

Tuleva is a technology platform and does not constitute legal, financial, environmental, accounting, regulatory, investment, or professional advice.

Users should obtain appropriate professional advice where necessary.

Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Tuleva will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the Services.

This may include loss of:

Profits;
Revenue;
Business opportunities;
Data;
Reputation;
Expected savings.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

Nothing in these Terms limits liability for matters that cannot legally be limited or excluded, including applicable mandatory consumer protections and liability arising from intentional misconduct where applicable law prohibits limitation.

For business customers, any additional liability limitations may be established in the applicable commercial agreement.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, and reasonable costs arising from your unlawful use of the Services, your material breach of these Terms, or your User Content where those matters are attributable to you.

Nothing in this section requires you to indemnify Tuleva for matters caused by Tuleva’s own unlawful conduct or liability that cannot legally be transferred to you.

21. Data Protection

Our processing of personal data is governed by our Privacy Policy and, where applicable, a separate Data Processing Agreement.

Where Tuleva acts as a processor on behalf of an organisation, the applicable data processing terms will govern that processing.

You should review our:

22. Governing Law

These Terms are governed by the EU laws, unless mandatory provisions of applicable law provide otherwise.

Nothing in these Terms limits any mandatory rights or protections available to consumers or users under the laws applicable to them.

Any disputes arising from these Terms will be subject to the competent courts, unless applicable law provides otherwise.

23. Changes to These Terms

We may update these Terms from time to time.

Changes may be made to reflect:

Changes to Tuleva;
New features or services;
Changes in applicable law;
Changes to our business;
Security or operational requirements.

When changes are material, we will take reasonable steps to notify affected users.

Your continued use of Tuleva after the effective date of updated Terms constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

24. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply.

The invalid or unenforceable provision will be interpreted or replaced to the extent necessary to make it lawful and enforceable while preserving its original intent as closely as possible.

25. Entire Agreement

These Terms, together with any applicable commercial agreements, Data Processing Agreements, and policies referenced within them, constitute the agreement governing your use of the relevant Tuleva Services.

Where a separate written agreement with Tuleva conflicts with these Terms, the separate agreement will prevail for the matters it specifically covers.

26. Contact Us

If you have questions about these Terms or the Tuleva Services, please contact us:

Tuleva
Lisbon, Portugal
Email: hello@mytuleva.com